In Honor of Community Manager Appreciation Day, 82 Amazing Community Pros For those of you who don’t know, today is international Community Manager Appreciation Day.
“All it amounts to is play-acting. But how invaluably interesting to have one’s knowledge of human psychology enriched in this way.” – Kierkegaard Like so
Must read: The Danger of Letting Monsters Pass as Internet Trolls.
A Manifesto for Building Relationships in the Digital Era – Brian Solis A Manifesto for Building Relationships in the Digital Era by @briansolis & @gapingvoid
10 reasons people don’t care about your content Spewing blog posts, updates, and tweets without regard to your target audience or the channel you use
Don’t Feed the Haters: The Confessions of a Former Troll To defeat the troll we must understand the troll. Lesson one: never feed a troll.
Don’t Feed the Haters: The Confessions of a Former Troll To defeat the troll we must understand the troll. Lesson one: never feed a troll.
How Not to Manage your Brand: Kitchen Nightmares Restaurant Freaks Out on Facebook On last Friday night’s episode of Kitchen Nightmares, shouty chef Gordon Ramsay
NextImpression: 3 Ways to Build a Brand Around a Community | A Debrief of the GetSatisfaction Customer Success Summit nextimpression: Last week, at GetSatisfaction’s inaugural
A Year Away from the Internet – Must Read Great recap of Verge blogger Paul Miller’s year away from the Internet. Excerpt: “I’d read enough