Love this community management report infographic from SocialFresh.
It will help you to build a stronger culture within your company, better relationships with your customers and staff, and ultimately a more successful business.
gifs-gifs-gifs-gifs-gifs: (Via/FOLLOW The Absolute Best GIFs) This image is everything that is right about the Internet.
Love this blog and infographic from Social Advice where 14 consumer brands in 7 industries were tweeted at with customer support issues and then timed
How to Tame Trolls: Vi Hart on Dealing with Negative Comments I have no power over you that you don’t give me, and you have
Very few operational executives participate in social media. Case in point, a 2012 study that found only 10% of Global 250 CIOs have a social
Love it. In honor of Monday’s annual Community Manager Appreciation Day, the “Many Hats of a Community Manager” infographic.
Seriously. whatshouldwecallsocialmedia: CATCHING UP ON COMMUNITY MANAGEMENT DUTIES AFTER THE HOLIDAYS/NEW YEAR.
Fabulous comic posted to The Oatmeal today titled “Some Thoughts and Musings about the Internet” includes this gem of a strip about comments on the
whatshouldwecallsocialmedia: WHEN A BRAND HAS A SOCIAL CRISIS AND I IMAGINE HOW THE POOR COMMUNITY MANAGER FEELS.