Sad to miss Randy Farmer and Bill Johnston at the San Francisco Online Community Meetup Group meet-up tonight. If you’re around SF and looking to
Patron Case Study: Building Online Community and Engagement Wayne Chang describes a fantastically well put together online community outreach and engagement campaign by Patron Tequilla’s
Myth of the Page Fold Fantastic article (with loads of data) debunking the “no one reads content on a website below the fold” myth.
Google CEO Eric Schmidt with doom, doom, doom: “I don’t believe society understands what happens when everything is available, knowable and recorded by everyone all
Great article on the Harvard Business Review about community management, quoted: A community manager acts as an ambassador for your organization, whether that person is
My autographed Yoshitomo Nara Pup-In-A-Cup toy 🙂
“It is not being in the know, but rather having to translate between different groups so that you develop gifts of analogy, metaphor, and communicating
Just read Dawn Foster’s lovely reminder for all Community Managers: Members Notice Everything and it’s so very true. No matter how buried the leak, small