27
April
2016

Online harassment spoken out loud

This. Is. So. Very. Good. Just Not Sports just released a fantastic PSA of sports reporters Sarah Spain and Julie DiCaro sitting across from male sports fans who read some of the anonymous online hate messages the women get every day outloud to them. Read more at the Washington Post.

13
April
2016

Online abuse disproportionately affects women & people of color

File under: unsurprised. Anyone who has spent any amount of time in any sort of online spotlight has already discovered that people on the Internet are awful. Especially in anonymous comment sections. Ask any community or social media manager about their worst day and, after wincing, they’ll typically describe a day when someone from their […]

31
March
2015

Vonnegut on Community

“What should young people do with their lives today? Many things, obviously. But the most daring thing is to create stable communities in which the terrible disease of loneliness can be cured.” – Kurt Vonnegut

19
February
2015

How to Build an Awesome Online Community

Great tips over at Blogher on the importance of online community: When you start a blog, you will hear a lot about how to grow your audience. You will read about gaining readers and followers, and why SEO is important. All of those things are important for page views—but there is something I believe is […]

03
February
2015

Online Communities on Media Sites are Doomed to Fail

Very smart commentary from Martin Belam, explores forum/board communities and the people who love them. “It is usually the staff who care most about that community that end up bearing the brunt of the abuse from it.” Read more at: Why I’ve found that online communities on media sites always seem doomed to fail  

27
January
2015

It Trolls for Thee

Ask Not For Whom The Bell Trolls; It Trolls for Thee – the American Life podcast features trolling and Internet hatred as their topic this week. Great listening for Community-management minded folks. Features excellent advice and stories from Internet journalist Lindy West, who has been harassed by hundreds of trolls online. Full episode –> http://www.thisamericanlife.org/radio-archives/episode/545/if-you-dont-have-anything-nice-to-say-say-it-in-all-caps

26
January
2015

82 Amazing Community Management Pros

In Honor of Community Manager Appreciation Day, 82 Amazing Community Pros For those of you who don’t know, today is international Community Manager Appreciation Day. That means we’re celebrating the hard work of community builders around the world and the movements they’… Love seeing a ton of my fave Community Manager peeps on this list […]