“It’s nobody’s fault but mine” – Dick Costolo, CEO Twitter on Twitter’s failure at controlling abuse on their platform. (source)
Very smart commentary from Martin Belam, explores forum/board communities and the people who love them. “It is usually the staff who care most about that
Ask Not For Whom The Bell Trolls; It Trolls for Thee – the American Life podcast features trolling and Internet hatred as their topic this
Fabulously hilarious image via welcometobusinesstown I promise I do more than Skype all day. Most days.
In Honor of Community Manager Appreciation Day, 82 Amazing Community Pros For those of you who don’t know, today is international Community Manager Appreciation Day.
It’s important to keep up with your industry. Be sure to check out the latest data from the first community manager salary survey focused on
This storify from myCMGR is top notch – #CMGRHangout presents: Let’s Talk Influencers (with images, tweets) · myCMGR Addresses loads of questions about influencers –
10 reasons people don’t care about your content Spewing blog posts, updates, and tweets without regard to your target audience or the channel you use
Don’t Feed the Haters: The Confessions of a Former Troll To defeat the troll we must understand the troll. Lesson one: never feed a troll.
Honey Maid responds to negative comments about their “wholesome” ad campaign, which contained pro-LGBT and other diverse families, by having artists transform the negative comments