8 Businesses That Nail Social Media Brand Consistency Via Hubspot – a great case study of 8 different businesses with strong cross-social media brand presence. Includes Google, Target, Etsy and others.
Love this blog and infographic from Social Advice where 14 consumer brands in 7 industries were tweeted at with customer support issues and then timed on response.
How to Tame Trolls: Vi Hart on Dealing with Negative Comments I have no power over you that you don’t give me, and you have no power over me that I don’t give you. … Your greatest creation is yourself. Like any great work of art, creating a great self means putting in hard work, […]