How to Tame Trolls: Vi Hart on Dealing with Negative Comments I have no power over you that you don’t give me, and you have
Zesyra: What a CM can learn zesyra: … from a Game Master is the title Jan Steurs gave the linkedin discussion about some thoughts of
Lessons Learned From HMV’s Very Public Twitter Meltdown Great article reiterating the very important theme of security around social media. (little bit of hootsuite advertising,
Very few operational executives participate in social media. Case in point, a 2012 study that found only 10% of Global 250 CIOs have a social
Howdy Community Manager loving peeps. Shout out to all of my Community Managers out there on our very special day of appreciation. I’m celebrating the
Games are pink: Don’t feed the trolls – enchant them! Happy Community Manager Appreciation Day everyone! Great reading for all community managers from zesyra, on
Love it. In honor of Monday’s annual Community Manager Appreciation Day, the “Many Hats of a Community Manager” infographic.
Seriously. whatshouldwecallsocialmedia: CATCHING UP ON COMMUNITY MANAGEMENT DUTIES AFTER THE HOLIDAYS/NEW YEAR.