While there are many aspects of community management, determining what is valuable for community managers to work on is key

Jason Hibbets

ROI is often a tricky thing in Community Manager land, being VERY clear about what you’re doing and how you’re tracking success/fail is so important.

More great stuff for 2014 from Jason Hibbets on Five community management tips for 2014 by



Jeska Dzwigalski Kittenbrink is a curious & creative generalist, aspiring hand letterer, community manager, mom, cupcake baker, cocktail blogger (Geeks with Drinks) and all around bon vivant. Former day jobs: Second Life, Wikia, Coffee & Power, High Fidelity, CreativeLive. Current day job: Freedome